The staff were generally friendly, and the room I had was spacious and clean. However, the decor felt dated, and the breakfast options could definitely use some improvement. The hotel’s location is quite convenient for exploring the local area, which was one of the highlights of my visit.

Exceptional hospitality and comfort

During my stay, I was impressed by the exceptional hospitality from the staff, especially Kim at the front desk, who was incredibly helpful with dining suggestions. My room was clean and spacious, allowing for a relaxing environment. The breakfast offered a good variety, keeping my family satisfied for the day. However, I did notice some areas of the hotel are in need of updating to enhance the overall experience.

this was my second stay at the hotel, and it exceeded my expectations once again. the staff was welcoming, and the breakfast area was beautifully arranged, making it a delightful experience. our room was clean and spacious, providing a cozy atmosphere for our family gathering.

the pool was unexpectedly closed

I had a good overnight stay. The spacious room was clean and comfortable. Enjoyed a generous breakfast spread in a cozy dining area. The staff was cute and attentive. I felt at home during my visit. 😊

The Quality Inn in Franklin had a very welcoming atmosphere. The staff greeted me promptly and remained friendly throughout my stay. My room was spacious and clean, with comfortable beds that made for a restful night. The shower felt invigorating, and I appreciated the good quality of the free continental breakfast. However, I noticed a few spiders outside and some in the window sill, which could use some attention. The coffee in the dining area could be improved, as it wasn't as fresh as I'd hoped. Overall, it was a pleasant stay, but addressing the spider issue would enhance guests' comfort.

The room was a comfortable sight for sore eyes after a long drive! I was thrilled with the cleanliness and cozy bed. The shower was like a mini spa, pure bliss!

But can we talk about the Wi-Fi? Even a tortoise could complete a marathon faster than it loaded.

The gym was well-equipped, and the laundry room was so convenient for our family. Our accessible room was super comfortable.

Comfortable queen suite, friendly staff. Wi-Fi was weak, parking was convenient.

Totally recommend for a weekend stopover

Comfortable queen suite, friendly staff, where the spacious room provided us with a relaxing stay and the helpful front desk made sure we had everything we needed. The convenient location allowed easy access to explore the area after a quick breakfast.

None

The dining area was beautifully arranged, making breakfasts delightful! The spacious layout made it easy for seniors like me to navigate. Plus, the welcoming decor felt like a cozy home away from home, where I could enjoy my meal peacefully.

More comfortable seating in public areas, please.

My stay was wonderful, especially the shower that felt like a luxury spa! The continental breakfast was delicious and perfect for our big family. Karen at registration was friendly.

My kids wished there were more options for snacks available late at night.

Couple’s Delight, Worth A Stay

The staff was super helpful and even called to check on us which doesn’t happen much anymore. The live music at the restaurant just hit different after a long day, made the dinner lovely.

It wasn't exactly a bargain, but given the service and comfort it felt acceptable.